Access export options
Navigate to export
Access your event
Open the dashboard of your relevant event
Click on the "Participants" tab in the left menu
Locate the “Actions” export button
At the top right of the participants table
Click on the "Actions" button
Two export options appear in the dropdown menu
Type 1: Export Excel (basic data)
Type 2: Export form data (complete data)
Type 1: Export Excel (basic data)
Basic export content
This export contains the essential information of each participant:
Included columns:
ID : Unique identifier of the participant
First name : Participant's first name
Last name : Participant's last name
Email : Participant's email address
Nom du ticket : Ticket type (e.g., ticket paid, ticket demo)
Prix d'achat : Amount paid for the ticket (0 for free tickets)
Code promo : Discount code used (if applicable)
Dernière validation : Ticket validation status
Date d'achat : Timestamp of purchase or addition
Type 2: Export form data (complete data)
Usage condition: This option is only available if you have created custom fields in your purchase path. If no custom form has been configured, only the basic Excel export is available.
Configuration from "Purchase Path": Custom fields are configured when creating your tickets via the "Purchase Path" option. This allows you to add specific questions, mandatory fields, or multiple options according to your needs.
Complete export content
This export includes all the information collected during registration:
Basic data:
All information from the basic Excel export
Plus all data from custom fields
Custom form data:
Answers to custom questions
Additional collected information
Dietary preferences, specific needs
Multiple choices, checkboxes
Comments and free text areas
Billing data is not included in participant exports, even if the billing option is enabled for your event.
Why this limitation? Billing data is linked to a global order, not to a specific participant. An order may include multiple tickets for different participants.
Access billing data
Alternative procedure:
Access the "Orders" tab in your event dashboard
Export order data to obtain billing information
This data includes billing addresses, VAT numbers, and other tax information
Frequently Asked Questions
Can I export only certain participants? The export concerns all participants of the event. For a specific selection, before exporting, select the targeted individuals, or use Excel filters after export.
Are the data updated in real-time? No, the export reflects the state at the time of generation. Re-export to get the most recent data.
Can I export in CSV format? Currently, only the Excel format is available. You can convert the Excel file to CSV from your spreadsheet software.
Do the exported data comply with GDPR? Yes, but you must process this personal data in accordance with GDPR. Use it only for managing your event and secure its storage.
Can I see which participants used a promo code? Yes, the "Code promo" column indicates the code used. Empty boxes (-) correspond to participants who did not use a discount.
Can I automate exports? Manual exports cannot be automated. For automatic synchronization, contact our support to explore setting up webhooks.
Where to find billing data? Billing data is not in the participant export. Go to the "Orders" tab to export this transaction-specific information.