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Add and manage team members

How to add a member to my team?

Last updated : March 10, 2026

PassPass allows you to add collaborators at two different levels according to your needs:

  • Organization Level: Members added at this level have access to all existing and future events of your organization

  • Event Level: Members added at this level only have access to a specific event

This flexibility allows you to tailor permissions according to each collaborator's role, whether they are a permanent partner or a temporary partner for a one-time event.

Add a Member at the Organization Level

To add a member to your organization (global access to all events):

  1. Access your PassPass dashboard

  2. Click on the "Settings" tab at the top of the page

  3. Select the option to add a member

  4. Select the appropriate role from:

    • Event Manager: Can create and modify events

    • Administrator: Can manage organization and event settings

    • Super Administrator: Has all rights, including managing administrators

When adding a member, they will receive an invitation email to join your organization:

  • If the person already has a PassPass account, they will simply need to log in

  • If the person does not have an account yet, they will be invited to create one and will be automatically added to your organization based on the email you provided

Add a Member at the Event Level

To add a member to a specific event only:

  1. Access the dashboard of the relevant event

  2. Select the "My Team" tab in the left sidebar menu.

  3. Click on "Add a member"

  4. Enter the person's email address

  5. Select the role specific to the event:

    • Validator: Responsible for ticket scanning, without access to financial or sensitive data

    • Event Manager: Can modify the event

    • Administrator: Can modify the event and manage members

Depending on the roles, you can define access to “the ticket scanning application” which allows validating event entries.

As with adding at the organization level, an invitation email will be sent to the new member. The login or account creation process follows the same rules.